Terms & Conditions

Last Updated: 14 July 2026

Welcome to Hitchcock’s Film Stock. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About Us

Hitchcock’s Film Stock is an Australian online store specialising in vintage cameras, camera lenses, instant film, camera accessories, and photographic equipment.

2. Orders

All orders are subject to availability and acceptance. We reserve the right to refuse, cancel, or limit any order where necessary, including where pricing errors, stock discrepancies, or suspected fraudulent activity occur.

3. Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where required by Australian law. Prices may change without notice.

4. Payment

Payment must be received in full before an order is processed and dispatched.

5. Shipping

Shipping costs are displayed at checkout. Estimated delivery times are provided as a guide only and may vary due to carrier delays or circumstances beyond our control.

Risk of loss or damage passes to you upon delivery unless otherwise required by Australian Consumer Law.

6. Product Condition

We aim to describe every item as accurately as possible.

Items may be listed as:

  • New
  • Tested
  • Untested
  • Broken / For Parts

Please read each product description carefully before purchasing. Vintage products may show cosmetic wear consistent with age and use.

7. Instant Film

The performance of instant film can be affected by age, storage conditions, heat, cold, airport or customs X-ray screening, and handling after dispatch.

While we store film appropriately before shipment, we cannot guarantee performance once it has left our care.

8. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms & Conditions.

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

9. Warranty

Unless otherwise stated, vintage and second-hand products are sold in the condition described on the product page.

Any warranty provided is in addition to your rights under Australian Consumer Law.

10. Limitation of Liability

To the maximum extent permitted by law, Hitchcock’s Film Stock is not liable for indirect, incidental, or consequential loss arising from the use of products purchased from our store.

Nothing in these Terms limits any consumer guarantees that cannot legally be excluded.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy and is used only for processing orders, providing customer support, and improving our services.

12. Intellectual Property

All website content, including text, photographs, logos, graphics, and branding, is the property of Hitchcock’s Film Stock unless otherwise stated and may not be copied or reproduced without permission.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will take effect once published on this website.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Hitchcock’s Film Stock through our Contact page.

 

By using this website and placing an order, you acknowledge that you have read, understood, and agree to these Terms & Conditions.